FAQ

If your question isn't answered here, please email your question(s) to Shh@STFUdesigns.com

Each item is made to order. Some items are hand sewn together. Please allow us 2 to 7 business days to create your item correctly.

Each item is made to order. We don't have sitting inventory to exchange your product. The new item would have to be ordered to be created.

Funds will be released once the item is received in the same condition it was shipped. Customers are responsible for return shipping unless the incorrect product was received by the customer.

No returns on used merchandise.

All returns are subject to a 20% restocking fee.

Contact us at shh@stfudesigns.com to start your return.

Email us at shh@stfudesigns.com to see if we can accommodate your needs.

Please see our shipping policy, refund policy, privacy policy, and terms of service for more information.